Privacy Policy

This Privacy Policy explains how SkillJets ("we", "us", or "our"), operating at https://skilljets.in, collects, uses, and protects your personal information when you use our website or services.

By using our website or placing an order with us, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our website.

1. Information We Collect

We collect information you provide to us directly, such as when you fill out our contact form, place an order, or communicate with us. This may include:

• Your full name and email address
• Your phone number (if provided)
• Your business name and description
• Project details, preferences, and requirements you share with us
• Payment information processed through our payment gateway (we do not store card details)
• Communication records (emails, messages) between you and SkillJets

We also automatically collect certain technical information when you visit our website, including:

• IP address and approximate location (city/region)
• Browser type and version
• Pages visited and time spent on the site
• Referring website or search query

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer support
• Deliver the services you have ordered
• Process payments and send invoices
• Send project updates and delivery notifications
• Improve our website and service offerings
• Comply with legal obligations

We do not use your personal information for automated decision-making or profiling.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to any third parties.

We may share your information with trusted service providers who assist in delivering our services, such as:

• Razorpay — our payment processing partner (subject to their own privacy policy)
• Email hosting providers — for delivery of transactional emails
• Analytics providers — such as Google Analytics, for understanding website usage

We may also disclose your information if required to do so by law or in response to valid legal requests from public authorities.

4. Data Storage and Security

Your information is stored on secure servers. We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

Payment transactions are processed by Razorpay, a PCI-DSS compliant payment gateway. We do not store your full card details on our servers.

While we take reasonable measures to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

Project files and communication records are typically retained for a period of 12 months after project completion. After this period, data is deleted or anonymised unless we are required by law to retain it longer.

6. Cookies

Our website may use cookies — small text files stored on your device — to enhance your browsing experience. These may include:

• Functional cookies: Required for the website to work properly
• Analytics cookies: Used to understand how visitors use our site (e.g. Google Analytics)

You can control cookie settings through your browser. Disabling cookies may affect some functionality of our website.

7. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to withdraw consent for data processing (where applicable)
• The right to lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at support@skilljets.in.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: support@skilljets.in
• Website: https://skilljets.in